Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Sentry Credit Continues Commitment to Compliance and Protecting Consumer Information with Renewal of Tech Lock Certified
11 July 2013
Immediate Credit Recovery Partners With Castel for Call Center Solutions
11 July 2013
Peacock Consulting announces CastIMS Compliance and Complaint Tracking Upgrade
11 July 2013
Variety of Voices Featured at CFPB Debt Collection Field Hearing
10 July 2013
CFPB Tackles Debt Collection: Issues Bulletins for Collectors, Form Letters for Consumers, Warning for Banks
10 July 2013
Debt Collection Complaints Now Being Accepted by CFPB
10 July 2013
CFPB Hosts a Field Hearing on Debt Collection in Maine -- Watch it NOW, Live
10 July 2013
NCO Group to Pay $3.2 million Penalty in FTC Action
9 July 2013
CFPB, TCPA, FDCPA and YOU - Why I can't Miss ACA's Annual Convention
9 July 2013
ACA's 74th Annual Convention and Expo...California Dreamin'
9 July 2013
European Debt Collection Industry in Trouble: Wall Street Journal
8 July 2013
Debt Settlement Company Barred from Doing Business in Oregon as Part of State Lawsuit
5 July 2013
Debt Collector Convicted in Identity Theft and Tax Fraud Scheme
5 July 2013
California Passes Fair Debt Buying Practices Act
3 July 2013
City of Chicago Ordinance Compliance from RevSpring
3 July 2013
DBA International Appoints Consumer Representative to Debt Buyer Certification Council
2 July 2013
5 Stages of CFPB Readiness -- Denial, Determination, Decisiveness, Documentation and Development
2 July 2013
What Do Garden Ants, Class Action Lawsuits, and TCPA Have in Common?
1 July 2013
CFPB Holding Debt Collection Field Hearing in July
28 June 2013
Former Collection Agency Exec Pleads Guilty to Defrauding Employer
27 June 2013