Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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CFPB Issues Guidelines for "Responsible Conduct" of Enforcement Targets

26 June 2013

Supreme Court to Hear Recess Appointment Case; Could Complicate CFPB Leadership

25 June 2013

CFPB Representatives, Wells Fargo Senior Counsel and Others to Speak at CLLA Compliance Conference

25 June 2013

ACA and HFMA Team Up on Medical Debt Collection Guidelines

21 June 2013

Illinois Appellate Decision Seen as Major Victory for Debt Buyers and Collectors

20 June 2013

Some Collection Agencies Already Have Practice with CFPB Complaints

19 June 2013

ARM Survey Reveals Major Differences in Operations Based on Company Size

18 June 2013

How to Analyze and Categorize Consumer Complaints - Yes this Means You!

17 June 2013

Think Your Debt Dispute Process is Solid? Three Overlooked Laws Cause Turmoil

17 June 2013

Oregon House Passes Bad Check Collection Bill

17 June 2013

Executive Change: KirkpatrickPrice Hires Jessie Skibbe as Director of Compliance Services

14 June 2013

Mike Ginsberg's Take on Recent ARM Developments

14 June 2013

Medical Debt Reporting Bill Gains Support in House

13 June 2013

Better Business Bureau Warns of Specific Scam Debt Collector

12 June 2013

DBA Seeks Third-Party Firms for Certification Program Compliance Auditing

12 June 2013

New Report Targets Debt Buyers' Use of Courts in New York

11 June 2013

Collection Letter with Written Dispute Demand Violates FDCPA: Court

10 June 2013

ARM Data Exchange Standards Focus of FTC/CFPB Collection Roundtable

7 June 2013

ACA Looking for Collection Agencies to Take Survey, Help in TCPA Reform Efforts

7 June 2013

CFPB Panel 2: Verifying Disputed Debts Under the FDCPA/FCRA

6 June 2013