Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
Filter by Location
Plan for Success: Smart Tips for Your Business
2 May 2013
SoundBite Communications Expands Compliance Suite With New Contact Controls
2 May 2013
Dramatic (Positive) Change in Tennessee Debt Collection Law
30 April 2013
Calling a Consumer a Liar Grounds for Continuing FDCPA Case
29 April 2013
The CFPB Issues Civil Penalty Fund Rule
29 April 2013
Facing Facts: Two Truths About the TCPA
26 April 2013
New York Assembly Passes Debt Collection Bill; Also Lowers Statute of Limitations
25 April 2013
CFPB In Action: A Roundup of Recent Activity - April 23, 2013
25 April 2013
Where ARM M&A and Compliance Intersect
25 April 2013
DialConnection Announces Release of mobileComply
25 April 2013
Is Every Debt Collection Call a Violation of the Law?
24 April 2013
Stellar Recovery Announces Successful Completion of SSAE 16 Type II
24 April 2013
Three Lessons Learned at My Third ACA International Fly-in
24 April 2013
A Fake Debt Collector Story with an Odd Twist
22 April 2013
Former CFPB #2 Opens Consulting Firm Focused on Consumer Finance
19 April 2013
UK News: One-Legged Man Pulls Gun on Debt Collector; Hilarity Ensues
19 April 2013
Collection Affidavits Focus of Exposé of Debt Buying Practices
18 April 2013
National List Completes Publication of "50 White Papers in 50 Days"
17 April 2013
District Attorneys Back Off Private Check Collection Contracts
16 April 2013
Wyoming Debt Collection Laws: Like No Place on Earth
16 April 2013
Copyright Auriemma Roundtables, Inc. All rights reserved.
![[Image by creator from ]](/media/images/New_site_WPWebinar_covers_800_x_800_px.max-80x80.png)
![[Image by creator from ]](/media/images/Finvi_Tech_Trends_Whitepaper.max-80x80.png)
![[Image by creator from ]](/media/images/Collections_Staffing_Full_Cover_Thumbnail.max-80x80.jpg)
![Report cover reads One Conversation Multiple Channels AI-powered Multichannel Outreach from Skit.ai [Image by creator from ]](/media/images/Skit.ai_Landing_Page__Whitepaper_.max-80x80.png)
![[Image by creator from ]](/media/images/paper-collections_triggers_1_1.max-80x80.png){kind=small}
![Report cover reads Bad Debt Rising New ebook Finvi [Image by creator from ]](/media/images/Finvi_Bad_Debt_Rising_WP.max-80x80.png)
![Report cover reads Seizing the Opportunity in Uncertain Times: The Third-Party Collections Industry in 2023 by TransUnion, prepared by datos insights [Image by creator from ]](/media/images/TU_Survey_Report_12-23_Cover.max-80x80.png)
![Webinar graphic reads RA Compliance Corner - Managing the Mental Strain of Compliance 12-4-24 2pm ET [Image by creator from ]](/media/images/12.4.24_RA_Webinar_Landing_Page.max-80x80.png)
![Webinar graphic reads Help Wanted: Predictive, Collaborative and Intelligent Contact Data April 25 at 3pm et by TransUnion [Image by creator from ]](/media/images/Web_replay_Landing_Page.max-80x80.png){kind=small}
![Webinar graphic reads Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly April 4 at 2pm et [Image by creator from ]](/media/images/Skit.ai_InsideARM_Landing_Page_1200x627.max-80x80.png){kind=small}
![Streamline Your Collections Process with Voice AI [Image by creator from ]](/media/images/Streamline_Your_Collections_Process_with_Voice.max-80x80.png){kind=small}
![How to Connect with Today’s Digital Consumer [Image by creator Editor from insideARM]](/media/images/finvi_webinar_thumbnail.max-80x80.png){kind=small}
![Customizable or Configurable? Webinar [Image by creator Editor from insideARM]](/media/images/Landing_Page_2.max-80x80.png){kind=small}
![How to Launch an Omnichannel Collection Strategy [Image by creator Neustar from insideARM]](/media/images/omnichannel-webinar.max-80x80.png){kind=small}
![Breaking Down the CFPB's Opinion on Convenience Fees [Image by creator Editor from insideARM]](/media/images/2022-11-convieniance-fees-webinar.max-80x80.png){kind=small}