Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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ACA International Announces CFPB Compliance Program
27 November 2012
Conviction Upheld for "Bags of Money" Debt Collector
26 November 2012
UK Regulator Cracks Down on Payday Lending Debt Collection
20 November 2012
Shut the Front Door! I Didn't Order Text with My Pizza!
20 November 2012
FTC and CFPB Team Up on Mortgage Advertising; Commence Enforcement Actions
20 November 2012
CFPB Supervision: Small Collection Agencies May be Examined
19 November 2012
Changes on the Horizon for Healthcare Debt Collectors
16 November 2012
Appeals Court Upholds Ruling for Debt Collector in FDCPA-TCPA Case
15 November 2012
CFPB to Lose Deputy Director in January
14 November 2012
Rethinking Complaints Against the ARM Industry: What the Data Does and Does Not Show
14 November 2012
SoundBite Communications Enhances Compliance Suite for Contact Centers
13 November 2012
Debunking Three Common Myths about CFPB Regulation of Debt Collectors
13 November 2012
Do Consumers Really "Trick" Debt Collectors into FDCPA Lawsuits?
12 November 2012
Fake Courtroom Debt Collector Ordered to Pay $522,780
12 November 2012
Supreme Court Hears Arguments in FDCPA Case
8 November 2012
Preparing for a CFPB Examination: Don't Overlook Your Obligations to Audit Service Providers
7 November 2012
What the Election Could Mean for the ARM Industry
7 November 2012
NARCA Files Amicus Brief in Illinois Debt Buyer Appeal
5 November 2012
Bill Bartmann: Temporarily Ban Debt Collection Lawsuits
5 November 2012
Mike Ginsberg: Jobs Report, Industry Conferences, and CFPB Supervision
5 November 2012
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