Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Yippee Ki-Yay - Implementation Dates for FCC and TCPA Have Been Set

1 November 2012

FDCPA Lawsuits Projected to Decline in 2012

31 October 2012

Ballard Spahr Hosts Free Webinar Focusing on Debt Collection Larger Participant Rule

29 October 2012

FTC Finalizes Settlement with Debt Collector Over P2P Network Data Breach

26 October 2012

CFPB Debt Collection Field Hearing: Mixed Emotions

26 October 2012

Some Debt Collection Markets are Escaping CFPB Supervision

25 October 2012

CFPB Excludes Medical Debt Revenue from Definition of Annual Receipts

25 October 2012

Details on What CFPB Supervision will Mean for Larger ARM Firms

24 October 2012

CFPB Large Company Rule Clarifies Definition of Revenues for Debt Collectors

24 October 2012

CFPB Now Accepting Complaints on Consumer Credit Reporting

24 October 2012

CFPB Spells Out Debt Collection Industry Larger Market Participants

24 October 2012

U.S. Enabler of Indian Debt Collection Scam Settles with FTC

23 October 2012

TCPA Case Appeal Against Debt Buyer Addresses Express Consent on Cell Numbers

23 October 2012

Embattled Collection Law Firm Provides More Detail on Lawsuit

22 October 2012

Prince Sues Collection Agency for $116,000

22 October 2012

First Choice Assets Reduces Litigation Exposure with LiveVox's Centralized Call Recording

22 October 2012

Does Your Technology Pass Some Necessary Compliance Tests?

22 October 2012

UPDATE: Location Announced for CFPB Field Hearing on Debt Collection

19 October 2012

Treasury Department Hearing on Healthcare Debt Collection Rules Postponed

19 October 2012

FTC Offers $50,000 Reward for Robocall Solution

19 October 2012