Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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9 March 2017

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FDCPA Caselaw Review for February 2017

9 March 2017

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49 Call Attempts in 18 Days with No Evidence of Intent to Harass = No FDCPA Violation

8 March 2017

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Debt Collectors Sued for Not Assessing Interest . . . Seriously?!?

2 March 2017

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Collection Letter Containing Check Box to Dispute Debt Created Potential FDCPA Claims, Federal Court Rules

1 March 2017

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28 February 2017

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27 February 2017

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22 February 2017

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Petitioners Seek Prior Express Written Consent for All Autodialed Calls to Cell Phones Under the TCPA

21 February 2017

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16 February 2017

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FTC Announces $700,000 Settlement with Debt Collector

15 February 2017

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Interim Guidance Says 2-for-1 Regulation Rule Doesn't Apply to CFPB

15 February 2017

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District Court Rules FDCPA Plaintiff Not Entitled to Second Bite of the Apple

14 February 2017

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Court Rules 125 Calls in 135 Days is Not FDCPA Violation

9 February 2017

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Tom Pahl Named Acting Director FTC Bureau of Consumer Protection

8 February 2017

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FTC Announces Director of Consumer Protection Bureau Jessica Rich Will Step Down

7 February 2017

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