Collection Laws and Regulations News

Collections & Recovery

Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Collection Agency Wins FDCPA Case Against Plaintiff Without an Account

9 January 2017

The CFPB and the FTC Should Divide Up Debt Collection Enforcement

9 January 2017

Agency Seeking Attorney Fees in FDCPA Case Gets Mixed Result

5 January 2017

Kansas District Court Provides No Clarity on Payment/Revival Disclosures

4 January 2017

Requesting Attorneys’ Fees in Court Summons Does Not Misrepresent Amount of Debt

3 January 2017

Illinois Federal Judge Rules Collection Agency is Liable for Law Firm's FDCPA Violation

20 December 2016

Judge Grants Collection Agency's Motion For Summary Judgment in FDCPA Bona Fide Error Case

15 December 2016

Massachusetts Proposes New Rules for Collection Litigation on Credit Card Debt

15 December 2016

Judge Denies Prevailing Party's Motion For Attorneys' Fees in FDCPA Case

14 December 2016

The CFPB Should Not Single-Out Collectors for Non-English Disclosure Requirements

13 December 2016

Court Holds That Interest Reference in Dunning Letter is Not FDCPA Violation

12 December 2016

Breaking News: Second Circuit Court of Appeals Denies Request for Interlocutory Appeal in FDCPA Voice Message Case

8 December 2016

FCC Denies MBA’s Petition to Exempt ‘Servicing Calls’ from TCPA

7 December 2016

Off the Grid: TCPA Class Action Settlement for Energy Utility Company

7 December 2016

Federal Judge Determines That 18 Calls Over Two-Week Period Does Not Violate FDCPA

6 December 2016

U.S. District Court Judge Rules Against Collection Agency for Incomplete Disclosures

6 December 2016

CFPB Issues Compliance Bulletin on Production Incentives

30 November 2016

Attorney “On Retainer” for Collection Agency Must Provide his Own Validation Notice When Contacting a Consumer

29 November 2016

9th Cir. Holds Debtor’s Acknowledgement of Debt Does Not Excuse Untimely Proof of Claim

28 November 2016

The Election That Changed the Collection Industry Forever

9 November 2016