Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Second Circuit Court of Appeals Rules Collection Letter Showing a “Static” Current Balance is Misleading
28 March 2016
FTC's Brill to Step Down
23 March 2016
Get Sued If You Do . . . Get Sued If You Don't: The Debt Collector's Conundrum
22 March 2016
Collectors, the FTC Wants You to Know: Do Not Buy, Sell, or Collect on These Debts
21 March 2016
Bank of America Debt Securitization Case is Actually Round Two
18 March 2016
Payday Lending, Exemption for Community Banks, Arbitration and Ally Were the Hot Topics During CFPB Director Cordray's Testimony Before Congress
18 March 2016
Bank of America Hit With Class Action Over Debt Collection Litigation on Securitized Accounts
17 March 2016
FTC Expands List of Banned Debt Collectors; Is There Any Connection to Legitimate Firms?
16 March 2016
CFPB Announces Proposed Order to Shut Down Student Debt Relief Scam
16 March 2016
NYDFS and CFPB Sample Request for Substantiation Letters are Awfully Complex
15 March 2016
Canadian Creditors Dropping the Ball Where Ontario Residents Represented by Debt Settlement Firms
15 March 2016
FCC Releases Proposed Rules for Government Debt Collection Calls
14 March 2016
“Bad Apples” Practice Reputational Theft on Good Professionals
11 March 2016
Credit Reporting, Overdraft Issues and the Remittance Rule Dominate the CFPB's 2016 Winter Supervisory Highlights
11 March 2016
Court Rules Express Consent Passes from Creditor to Collector
11 March 2016
11th Cir. Upholds Dismissal of FDCPA, FCCPA Complaint for Failure to State Claims
10 March 2016
The Little Engine That CAN Make a Difference
10 March 2016
Compliance Professionals Forum Announces New Editorial Review Board Lineup for 2016
9 March 2016
CFPB Winter 2016 Supervisory Highlights Identifies a "Beneficial" Practice
9 March 2016
Settlement Reached in TCPA Case Against Chase Bank; Attorneys Win
8 March 2016