Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Consumer Relations Consortium Supports Consumer Protection Week
7 March 2016
Arizona Fed. Court Holds No FDCPA Violation for Collecting on Ex-Spouse’s Discharged Debt
7 March 2016
insideARM FDCPA Caselaw Roundup Through February 29, 2016
4 March 2016
Debt Collection Complaints to FTC Flooded by PrivacyStar Mobile App
2 March 2016
Senators Introduce Medical Debt Relief Act to Address Medical Debt on Credit Reports
1 March 2016
Wisconsin Governor Signs Debt Collection-Friendly Bill
1 March 2016
CFPB Sets Standards for the Debt Collection Industry Through Enforcement: A Look at Hanna
1 March 2016
Briefing In The Consolidated Appeal From The July 10, 2015 Declaratory Ruling and Order Is Complete
29 February 2016
CFPB to Focus on Debt Substantiation, Consumer Communication, Director Says
26 February 2016
Disclosures and Debt Collection: The Mini-Miranda and the FDCPA
25 February 2016
CFPB Fines Citibank and Two Law Firms over Debt Sales and Debt Collection Practices
24 February 2016
Supreme Court Vacancy Leaves Spokeo Outcome Even More Uncertain
23 February 2016
In Spite of FCC, 70 Percent of TCPA Decisions in Last 14 Months Positive for Industry
22 February 2016
Court Rules in Favor of Law Firm and Creditor in Four Year Old FDCPA and Bankruptcy Case
19 February 2016
FTC Touts Record of Outreach, Addressing "Troubling Issues" in Debt Collection
18 February 2016
Debt Collectors Flooded with Mass-Produced Requests for Validation
18 February 2016
7th Cir. Rejects FDCPA Allegations Involving Letters Sent to Debtor’s Counsel
17 February 2016
Sixth Circuit Court of Appeals Affirms “Prior Express Consent” Defeats TCPA Claim in Healthcare Collections Case
17 February 2016
Judge Denies Prevailing Party's Motion For Attorney Fees in Clear Cut FDCPA Case
16 February 2016
Rhode Island ‘Expired Debt Act’ More Than Name Implies
12 February 2016