Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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What's Keeping Compliance Professionals Awake? UDAAP, Entrenched Behaviors

24 September 2015

No is the New Yes – The Criminal Background Check Predicament

23 September 2015

FDCPA Litigation Totals Dropping But Still High; TCPA Unmoved in August

21 September 2015

Technology Helps Mitigate Dialing Risks in Wake of TCPA Consent Order

18 September 2015

OIG Report on CFPB Consumer Response Highlights Deficiencies, But Exposes Irony

16 September 2015

Executive Change: Bedard Law Group, P.C. Hires Veteran Collection Attorney, David A. Kleber

16 September 2015

Court Declines to Dismiss CFPB Case against Service Providers to Debt Collector Scam

14 September 2015

NARCA Applauds CFPB Action Against World Law Group

11 September 2015

Encore Enters Settlement Agreement with CFPB - Company Position

10 September 2015

NYC Issues Guidance on How Quickly a Debt Collection Agency's Call-Back Number Must Be Answered By a Human

10 September 2015

Encore, PRA Reach Settlement with the CFPB, Agree to Hefty Fines

9 September 2015

NYC Quietly Publishes Guidance That Helps to Reconcile Its Debt Collection Rules with Those of New York State

9 September 2015

U.S. Chamber of Commerce Joins the Growing List of Petitions Against FCC For TCPA Ruling

4 September 2015

Dallas Debt Dialogue Moved to Bigger Venue; Registration Re-Opened

3 September 2015

Apparently Creditor Friendly North Carolina Debt Collection Law Revision Surprises Some

3 September 2015

CBA Joins the Bandwagon; Files Petition to the FCC for Declaratory Ruling

3 September 2015

Radical State Law Changes Constrict Collections in New York, Illinois and Maine

2 September 2015

NYDFS Amendments Take Effect Sept. 9, And New FAQs Released

1 September 2015

Ontario Systems Introduces New Collection Restriction Feature Set to Artiva RM Product

1 September 2015

Illinois Collection Agency Act Updates Are Material, And Have Already Taken Effect

31 August 2015