Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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New York Rules Could Strengthen the Relationship Between Collection Agencies and Creditors
11 August 2015
Correction: The 1,517 Words That Have Guided First Party Outsourcing for 13 Years
10 August 2015
Collection Attorneys In New York Dealt A Blow
10 August 2015
FTC Announces More Balanced Panel for Next Debt Collection Dialogue
7 August 2015
Maurice Wutscher Opens Austin Office, Adds Attorney Eric Rosenkoetter
6 August 2015
CFPB Seeks More Information To Support Rulemaking
5 August 2015
Increased Regulation is on the Horizon for Healthcare Collections
5 August 2015
Deceased Account Collections Requires A Specialized and Compliance-Based Approach
4 August 2015
The Latest Curve In CFPB vs. Hanna
4 August 2015
Calif. Assoc of Collectors, ACA Hope to Affect Wage Garnishment Bill
3 August 2015
Corporations "People" Under FDCPA, Rules Sixth Circuit
3 August 2015
Consumer Survey Underscores Issue of Mis-placed Regulatory Focus
31 July 2015
New Whitepaper Examines Mobile Strategies in a Post-FCC/TCPA World
31 July 2015
Lawmakers Suddenly Asking The Same TCPA Questions As Debt Collectors
30 July 2015
QR Codes Mean FDCPA Trouble Says PA Federal Court
29 July 2015
The 986 Words That Have Guided First Party Outsourcing for 15 Years
29 July 2015
Good News In Debt Collection "Benign Language" Envelope Case
28 July 2015
Another Debt Collection Envelope Decision Goes Against An ARM Firm
27 July 2015
Another Reason For Collectors To Be Cautious When Calling Consumer Cell Phones
24 July 2015
The End of the Morgan Drexen Debt Settlement Story Has Been Written
23 July 2015