Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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CFPB Sues Debt Collectors and their Technology Vendors in Chilling Enforcement Action

8 April 2015

ACA International Releases Industry Advancement Program Judicial Advocacy Report

8 April 2015

ARM Firms Gear Up For Oral Arguments in Student Loan Debt Collection Contract Dispute

7 April 2015

When Considering Medical Debt Collection Rules, CFPB Looks at Consumer Impact

7 April 2015

Cornerstone Launches New E&O Program for Collectors and Debt Buyers

3 April 2015

ARM Firms Should Assess Multidistrict Litigation for Simultaneous FDCPA and TCPA Cases

2 April 2015

Annual Report on FDCPA Enforcement and Administration Released by CFPB

1 April 2015

CFPB Announces Enforcement Action Against Bad Check Debt Collection Agency

31 March 2015

Consumer Group Pushes for Canadian Debt Collection Law Reform

31 March 2015

DBA International Recognized by Michigan Legislature with Senate Resolution

31 March 2015

Circuit Court Upholds Bona Fide Error Defense for ARM Firm in FDCPA Case

30 March 2015

Court Shuts Down Credit Repair Scam That Impersonates FTC

30 March 2015

Obama, Republicans, in Legislative Tug-of-War Over Over CFPB Reform

27 March 2015

Is This the Beginning of the End for Payday Loan Operations?

26 March 2015

Change Reaction: Implementing Change Control Processes in Your Organization

26 March 2015

Strategies for Working with the New York City Department of Consumer Affairs

24 March 2015

Is Your Envelope “Benign” Under The FDCPA?

23 March 2015

TekCollect Undergoes SSAE16 SOC 1 – Type II Audit

23 March 2015

Collection Law Firm Uses Recent Ruling Against CFPB to Bolster FDCPA Enforcement Defense

20 March 2015

CFPB Finalizes Policy on Consumer Complaint Narratives; Changes Company Response Process

19 March 2015