Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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CFPB Seeks Input on Credit Card Market, Including Collection and Debt Sales Practices
18 March 2015
West Virginia Lawmakers Codify Abusive Debt Collection Call Volume in Passed Bill
17 March 2015
Regulatory Pressure Leaves Data Furnishers on the Hook to Make Data Accuracy and Quality a Top Priority
17 March 2015
Mike Ginsberg to Moderate a Roundtable at the iA Institute's Larger Market Participant Summit
17 March 2015
Collection Agency Fighting FTC Order to Shut Down
16 March 2015
CFPB's Winter Supervisory Report Reveals New Issues in Debt Collector Examinations
12 March 2015
Compliance is Built-In -- What do you have in place for NYCRR 1?
11 March 2015
Industry Veterans Provide the Inside Rap on UDAAP Webinar Hosted by DBA International
11 March 2015
Collector Layoffs Proceed at ED Contractors as Obama Announces Student Loan Changes
10 March 2015
CFPB Study Finds that Arbitration Agreements Limit Relief for Consumers
10 March 2015
Judge Approves Third Largest TCPA Settlement Ever with Credit Card Issuer
9 March 2015
Consumer Advocate Wants to End Debt Sales with Warranty Disclaimers
6 March 2015
CFPB Reform Bill Introduced in House Designed to Pass Congress
5 March 2015
CFPB to Host Public Field Hearing on Arbitration
5 March 2015
Circuit Court Rejects FDCPA Claim Based on Alleged Invalid Proof of Claim
4 March 2015
The Impact of CFPB's UDAAP Authority on Creditors and First Party Debt Collectors
4 March 2015
Debt Buying Giants Reach New Heights, But Disclose CFPB Investigations and Possible Impacts
3 March 2015
Department of Education Ending Contracts with Five Student Loan Collection Agencies
1 March 2015
FTC and New York AG Team Up in Actions Against Two Buffalo Debt Collection Scams
27 February 2015
Legal Symposium with New York Regulators Clarifies New Debt Collection Rules in the State
27 February 2015