Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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FDCPA Lawsuits Up in January and TCPA Claims Down, Reversing 2014 Trends
26 February 2015
Court Expands FDCPA's "Least Sophisticated" Standard to Include Attorneys
25 February 2015
American Express Forced to Defend TCPA Class Action Over Debt Collection Calls it Didn't Make
24 February 2015
DBA International's New York Symposium This Week Will Clarify Latest Debt Collection Regulations
24 February 2015
State Bill Would Specifically Ban Debt Collectors from Using Social Media
23 February 2015
CFPB Emphasizes Focus on Credit Reporting and Medical Debt Collection at Advisory Board Meeting
20 February 2015
NY State Dept of Financial Services Releases Debt Collection FAQ
19 February 2015
Recent Class Action Settlement Shows that FDCPA Litigation is Kind of a Game
19 February 2015
NARCA Announces Early Registration and Agenda for 2015 Spring Collection Conference in Nashville
18 February 2015
Join Compliance Peers in Chapel Hill, NC
17 February 2015
FBCS Successfully Completes ISO/IEC-27001 Compliance Assessment
17 February 2015
The FDCPA "is not a game, and its purpose is not to provide a business opportunity" says District Judge
17 February 2015
Federal Judge Issues Positive TCPA Ruling; Potential Capacity in ATDS Not Enough for Violation
13 February 2015
Ohio AG Sues Debt Collector for Impersonating Government Offices with Caller ID Spoofing
12 February 2015
FTC Names Two New Defendants in Debt Relief and Credit Repair Scam
12 February 2015
Collection Agency Seeking Circuit Court Rehearing in Pivotal FDCPA Time-Barred Debt Settlement Case
11 February 2015
Circuit Court Upholds "Sewer Service" Debt Collection Class Action
11 February 2015
FTC Sends Annual FDCPA Enforcement Letter to CFPB Filled with Detail
10 February 2015
Payday Loan Rules from CFPB Receiving Increased Chatter; Could be Announced Soon
9 February 2015
Kaulkin Ginsberg's Top 10 Reasons for a Flurry of M&A Activity in 2015
9 February 2015