Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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FTC Settles with Debt Portfolio Broker Over Disclosures in Online Postings
5 November 2014
The 4 Must-Haves for Compliance Systems
4 November 2014
POLL: Have You Ever Been Baited Into a Violation?
4 November 2014
Green Tree Servicing Settles with Vermont Attorney General Over Debt Collection Practices
3 November 2014
Consumer Baits Collector to Violate FDCPA, Files Suit
3 November 2014
Challenge to New York City Debt Collection Law Moves to High Court
31 October 2014
Judge Rules that a Text Message Platform is Not an Autodialer Under TCPA
30 October 2014
BillingTree Announces 'Spotlight on Compliance' Virtual Executive Roundtable on Key Compliance Topics
30 October 2014
CFPB Finds UDAAP and FDCPA Violations in Debt Collection Supervisory Exams
29 October 2014
With Video, Chamber of Commerce Dives Into Crowded Pool of TCPA Reform Advocates
29 October 2014
The Consumer Relations Consortium Welcomes New Members
29 October 2014
Circuit Court Rules Against ARM Firm in Allowable Interest FDCPA Case
28 October 2014
What Makes the TCPA So Popular? Ambiguity
28 October 2014
Republican Senate Majority Would Increase Scrutiny of the CFPB, But Result in Few Changes
27 October 2014
Consumer Relations Consortium Sponsors 43rd Annual Consumer-Action Awards Event
27 October 2014
ACA Files Amicus Brief in TCPA Circuit Case Narrowing Definition of "Auto-dialer"
27 October 2014
FTC Gets Court to Shut Down Debt Collection Scam Targeting Latinos
24 October 2014
Subprime Auto Collections - A Growth Market for ARM Companies or a Bubble About to Burst?
24 October 2014
State Regulator Warns of Scam Potentially Involving Debt Collector Fishing for Personal Info
24 October 2014
Defeat Claims That Your Envelopes Violate the FDCPA
23 October 2014
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