Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Watch the FTC-CFPB Roundtable on Debt Collection & the Latino Community
23 October 2014
TCPA Reform in Our Lifetime?
22 October 2014
CFPB Finalizes New GLBA Notification Rule
22 October 2014
LiveVox Inside Counsel, Industry Attorney and Compliance Expert Discuss Recent TCPA/CFPB Trends at FSCOR 2014
21 October 2014
FDCPA and TCPA Lawsuits Rise in September
21 October 2014
President Signs Executive Order on Identity Theft; Endorses Chip and PIN for Cards
20 October 2014
Circuit Court Rules Against Debt Collector in TCPA Decision Supported by FCC Brief
17 October 2014
Operator of Scam Collection Agency Pleads Guilty to Federal Charges
15 October 2014
Hear the Latest on "Vicarious Liability" and Other Creditor-Focused Compliance Trends From Legal and Ops Experts
15 October 2014
ACA International Issues Statement on the Regulation of Debt Collection Attorneys' Litigation Activities
14 October 2014
ARM Firms Should Not Be Deceived by TCPA Victories
14 October 2014
Judge Rules that One Message Does Not Trigger FDCPA Liability
13 October 2014
FTC and CFPB Announce Speakers for "Debt Collection & the Latino Community" Roundtable
10 October 2014
ACA Submits Comments Opposing CFPB's Request to Collect Data Under Streamlined Process
10 October 2014
AT&T Enters $45 million TCPA Settlement; External Collection Agencies Also Involved
8 October 2014
Fingerprint Requirement Now in Force for ARM Executives in Florida
7 October 2014
CFPB Gets Testy in Latest Filing in Debt Collection Law Firm Enforcement Action
6 October 2014
30% of Online Payday Loan Borrowers Threatened by Lender or Debt Collector
3 October 2014
ACPAC Supports Congressman Cory Gardner in Senate Race
3 October 2014
Collection Complaints Fall in August, But More Claim Debt is Not Theirs
2 October 2014