Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Australian Regulators Release New Guidelines for Debt Collection Activities
9 July 2014
Circuit Decision Reinterprets "Judicial District" Under FDCPA
8 July 2014
Executive Change: Northland Group Welcomes David Cherner as Chief Compliance Officer
8 July 2014
Columbia Ultimate's 2014 Art of Success Conference Focuses on Compliance
8 July 2014
Collection Attorneys Must Conduct "Meaningful Review" of Suits Under FDCPA: Federal Judge
7 July 2014
May Dip in Debt Collection Suits and Complaints Contrasts 2014 Data
3 July 2014
Another Federal Court Grants Express Consent to Collector in TCPA Case
3 July 2014
FTC Gets Court to Shut Down Payday Loan Debt Collection Scam
2 July 2014
Split Circuit Court Rules Against Debt Collector in FDCPA Letter Case
1 July 2014
John McNamara Departs for the CFPB; Dusty Whitesell Rejoins LiveVox to Lead Marketing
1 July 2014
Court Sides with FCC on TCPA "Prior Consent" Cell Phone Case
30 June 2014
ACA International Attends Republican Attorneys General Summer Meeting
27 June 2014
Middle District of Florida Clarifies Application of FDCPA and FCCPA Statutes of Limitation
27 June 2014
Collection Settlements Are Dead: The Sequel
26 June 2014
Columbia Ultimate Partners With TLC Experts to Strengthen Compliance Capability
26 June 2014
UK's Largest Payday Lender to Pay $4.4 million Over Debt Collection Letters
25 June 2014
FTC Announces $4 million Action Against Debt Collector Over Convenience Fees
25 June 2014
Using Social Media in Debt Collection
25 June 2014
State May Have to Defend its Debt Collection Practices After Settlement
24 June 2014
LiveVox Announces the "Four Clouds", A TCPA Risk Mitigation Suite
24 June 2014