Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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FICO Debt Manager 9.5 Helps Debt Collectors Improve Performance While Complying with Latest Regulations
24 June 2014
Former CFPB Employee: Debt Buyers in the Bureau's Crosshairs
24 June 2014
State Supreme Court Decision Defines Forwarders as Collection Agencies
23 June 2014
How Safe is Your Email from Spam Filters? 3 Ways to Find Out
23 June 2014
Creditors and Collectors Should be Talking Now, Before the CFPB Starts to Dictate the Conversation
20 June 2014
Reporting Rental Payments Could Benefit Subprime Consumers in Just One Month
20 June 2014
Dials, Contacts, and the Difference: Collection Calls to Consumers
20 June 2014
FDCPA Case Ruling on Convenience Fees Having Impact on Collectors
19 June 2014
FTC Reaches $2.35 million Settlement with Credit Repair Service that Lied to Credit Reporting Agencies
19 June 2014
CFPB, Other Feds, and State AGs Announce $1 billion Mortgage Servicing Action
18 June 2014
Oversight of Third Parties: Outsourced Activities, Retained Responsibility
17 June 2014
FTC Launches Contest to Create "Honeypot" to Help Track Down Illegal Robocallers
16 June 2014
Debt Collection Scammers Using State AG's Name in Emails
16 June 2014
Judge Rules Against Collection Law Firm in FDCPA Voicemail Case
13 June 2014
DBA International Supports Recent Government Enforcement Actions
13 June 2014
ACA’s North Carolina Unit Advises Members to Stop Collecting Convenience Fees
13 June 2014
New York Assembly Passes Package of Debt Collection Bills
12 June 2014
Did Debt Buyers Fall Victim to One Corrupt Bank Official? Or Is it More?
11 June 2014
CFPB Director Presents Semi-Annual Report to Senate Committee
11 June 2014
Debt Buyer Arrested and Charged in $76 million Fraud Scheme
10 June 2014
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