Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Commercial Collection Agencies of America Debuts

10 June 2014

Payday Lenders Sue U.S. Government Over "Operation Choke Point"

9 June 2014

Licensing Changes in Two States to Impact ARM Companies

6 June 2014

RevSpring Sponsors "Transformational Consumer Trends" Webinar

6 June 2014

CFPB Civil Investigative Demands Scorch Debt Collection Industry

5 June 2014

ACA Submits Amicus Brief in Debt Collector’s Statute of Limitations Case

5 June 2014

FTC Gets Another Ruling Against Payday Lender in Debt Collection/Lending Case

4 June 2014

Doing Something Practical to Beat Compliance Challenges

4 June 2014

LiveVox Presents Part II of "A Fireside Chat" With CFPB Examination Consultant, Joe Adams

3 June 2014

FTC's Recent Enforcement Action Sets New Debt Collection Standards

2 June 2014

Developing Trends in ARM Will Influence Mergers and Acquisition Activity in the Second Half of 2014

2 June 2014

Executive Change: SquareTwo Financial Names Julie Fellows Chief Compliance Officer

2 June 2014

FTC in $5.5 million Debt Collection Settlement with Auto Lender/ARM Firm

30 May 2014

FDCPA Lawsuits on Track for Third Straight Year of Declines

29 May 2014

Collectors are Watching the CFPB on Time-Barred Debt

29 May 2014

FTC Calls for Congress to Act on Consumer Data Issues, Specifically Skip Tracing

28 May 2014

WebRecon Partners with Ontario Systems, Offering Litigious Consumer Scrubs to Customers

28 May 2014

Why the CFPB's Position on Time-Barred Debt is Bad for Consumers

27 May 2014

Technology Perspective: Understanding Debt Collection Laws in Your Home State

27 May 2014

Collector Wins Arbitration and Defeats FDCPA Class Claims

23 May 2014