Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Senate Bill Protecting Consumer Data Ripples Out to Debt Collection

18 February 2014

A Conversation with the CFPB

18 February 2014

Key Themes for the U.S. Debt Collection Market in 2014

18 February 2014

Ontario Systems Announces Partnership with Kaulkin Ginsberg for 2014 Webinar Series

18 February 2014

Court Rulings Force Debt Collectors to Revisit Validation Language

14 February 2014

Oregon Considering Bill to Block Use of Private Collectors for State Debt

13 February 2014

Story on Debt Collection "Rocket Dockets" Largely Misses the Point

13 February 2014

Overcoming "Moral Challenges" to Point-of-Service Collections

13 February 2014

House Pushes CFPB Reform, But to What End?

13 February 2014

State AG Seeks Ban on Gambling Debt Collection Method

12 February 2014

ACA International Briefs State Attorneys General Staff on TCPA Petition

11 February 2014

Judge Denies Preliminary Approval of TCPA Class Action Settlement on Consent Concerns

11 February 2014

Debt Collection State Licensing Resource Launched on insideARM.com

10 February 2014

Important Webinar Series for ARM Professionals: From Our Desk to Yours - Leadership Series for ARM Executives

10 February 2014

CFPB Director Cordray Falls Short on Jeopardy as House Considers Power-Restricting Bill

6 February 2014

TV News Reporter Confronts Scam Debt Collector

5 February 2014

The Six Million Dollar Man Vendor Strategy - Better, Stronger, Faster!

5 February 2014

UK Regulator Pulls License of Debt Buyer and Two Collection Agencies

5 February 2014

Federal Court Dismisses TCPA Case, Further Defines "Prior Express Consent"

4 February 2014

Kaulkin Ginsberg Announces the Launch of a 2014 Webinar Series

4 February 2014