Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
Filter by Location
Fourth Circuit Says FDCPA Allows Verbal Disputes in Letter Class Action
3 February 2014
Top Tips for Staying Compliant with UltimateCompliance
3 February 2014
Reg E Authorizations Got You Down? Authorization Requirements for TEL Entry Transactions/ACH
3 February 2014
Appeals Court Sides with Collectors in FDCPA Cases Challenging Letter Language
31 January 2014
ACA International Files TCPA Petition with FCC
31 January 2014
Castel Releases Manual Dial Only Platform
31 January 2014
The Evolution of Debt Collection Industry Conferences
30 January 2014
Take insideARM's Annual Operations, Compliance and Technology Survey; Get $5
30 January 2014
insideARM.com Launches TCPA Resources Page for Debt Collection Industry
30 January 2014
House Republicans Pushing for Dirt on CFPB
29 January 2014
Collection Industry Tries to Find Common Ground with Consumer Groups
28 January 2014
CFPB Issues Consumer Advisory on Payment Industry's Data Breach
28 January 2014
The One About the Australian Sex Tape, an Alleged Mobster, and Debt Collection
28 January 2014
FDCPA Lawsuits Filed Against Collectors Decline 10 Percent in 2013
27 January 2014
KirkpatrickPrice is Chosen by DBA International to Perform Debt Buyer Certification Audits
27 January 2014
FTC Staff Supports NACHA’s Proposed Rule Changes on Electronic Payments
24 January 2014
UDAAP: The Little Acronym with the Potential for a Big Impact in Collections in 2014
24 January 2014
insideARM Summit Keynote Draws Blueprint for Debt Collection CMS
23 January 2014
insideARM Summit Kicks Off with Talk on Debt Collection Rulemaking
23 January 2014
Collection Agency, NFL Teams Among 12 Settling FTC International Safe Harbor Charges
23 January 2014
Copyright Auriemma Roundtables, Inc. All rights reserved.
![[Image by creator from ]](/media/images/New_site_WPWebinar_covers_800_x_800_px.max-80x80.png)
![[Image by creator from ]](/media/images/Finvi_Tech_Trends_Whitepaper.max-80x80.png)
![[Image by creator from ]](/media/images/Collections_Staffing_Full_Cover_Thumbnail.max-80x80.jpg)
![Report cover reads One Conversation Multiple Channels AI-powered Multichannel Outreach from Skit.ai [Image by creator from ]](/media/images/Skit.ai_Landing_Page__Whitepaper_.max-80x80.png)
![[Image by creator from ]](/media/images/paper-collections_triggers_1_1.max-80x80.png){kind=small}
![Report cover reads Bad Debt Rising New ebook Finvi [Image by creator from ]](/media/images/Finvi_Bad_Debt_Rising_WP.max-80x80.png)
![Report cover reads Seizing the Opportunity in Uncertain Times: The Third-Party Collections Industry in 2023 by TransUnion, prepared by datos insights [Image by creator from ]](/media/images/TU_Survey_Report_12-23_Cover.max-80x80.png)
![Webinar graphic reads RA Compliance Corner - Managing the Mental Strain of Compliance 12-4-24 2pm ET [Image by creator from ]](/media/images/12.4.24_RA_Webinar_Landing_Page.max-80x80.png)
![Webinar graphic reads Help Wanted: Predictive, Collaborative and Intelligent Contact Data April 25 at 3pm et by TransUnion [Image by creator from ]](/media/images/Web_replay_Landing_Page.max-80x80.png){kind=small}
![Webinar graphic reads Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly April 4 at 2pm et [Image by creator from ]](/media/images/Skit.ai_InsideARM_Landing_Page_1200x627.max-80x80.png){kind=small}
![Streamline Your Collections Process with Voice AI [Image by creator from ]](/media/images/Streamline_Your_Collections_Process_with_Voice.max-80x80.png){kind=small}
![How to Connect with Today’s Digital Consumer [Image by creator Editor from insideARM]](/media/images/finvi_webinar_thumbnail.max-80x80.png){kind=small}
![Customizable or Configurable? Webinar [Image by creator Editor from insideARM]](/media/images/Landing_Page_2.max-80x80.png){kind=small}
![How to Launch an Omnichannel Collection Strategy [Image by creator Neustar from insideARM]](/media/images/omnichannel-webinar.max-80x80.png){kind=small}
![Breaking Down the CFPB's Opinion on Convenience Fees [Image by creator Editor from insideARM]](/media/images/2022-11-convieniance-fees-webinar.max-80x80.png){kind=small}