The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.
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I.C. System Consolidating Operations, Closing Iowa Branch Office
5 December 2012
Understanding the ARM + CRM = BPO Equation
4 December 2012
FCC Text Ruling: Everyone Wins
3 December 2012
SoundBite Communications Secures Successful FCC Declaratory Ruling for Text Messaging Compliance
30 November 2012
3 Suggestions for Collection Agency Success
30 November 2012
Whitepaper Examines Collection Agency Call Analysis: Driving to One Percent
29 November 2012
Experian Launches TrueTrace, Powerful Skip-tracing Offering for Credit Grantors and Third-party Debt Collectors
28 November 2012
Regulatory Compliance, No Safety Net Required
28 November 2012
Collection Software Provider CR Software Acquired by FICO
27 November 2012
Executive Change: Kyle Rhine to Renkim as Business Development Manager
26 November 2012
How Collection Agencies Can Best Manage Debtor Phone Numbers - Part 2
21 November 2012
Shut the Front Door! I Didn't Order Text with My Pizza!
20 November 2012
Changes on the Horizon for Healthcare Debt Collectors
16 November 2012
How Collection Agencies Can Best Manage Debtor Phone Numbers
13 November 2012
SoundBite Communications Enhances Compliance Suite for Contact Centers
13 November 2012
Executive Change: FormaLite, Inc. Appoints VP - Business Development & Sales
13 November 2012
LiveVox CMO Leads Panel of Experts in Best Practices for Data Security and Compliance at ACA Fall 2012
8 November 2012
Preparing for a CFPB Examination: Don't Overlook Your Obligations to Audit Service Providers
7 November 2012
Titanium Debt Collection Platform Upgrade Debuts Multi-Channel Functionality
7 November 2012
Executive Change: Account Control Technology Appoints Sameer Maini as CIO
6 November 2012