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The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Yippee Ki-Yay - Implementation Dates for FCC and TCPA Have Been Set

1 November 2012

Executive Change: Ontario Systems Names Co-Founder Ron Fauquher CEO

31 October 2012

Empereon-Constar Achieves Annual PCI Compliance Certification

31 October 2012

Debt Buying Industry Skeptical of Recent ARM Process Patent

30 October 2012

Executive Changes: ACSI Adds New CIO, Director of Training to Management Team

30 October 2012

Sentinel Development Solutions Launches eCollectionsDesktop

26 October 2012

CFPB Debt Collection Field Hearing: Mixed Emotions

26 October 2012

Account Control Technology Advancing Call Center Capabilities with Castel Communications

24 October 2012

Hidden Info to Help with Collection Skiptracing: Using a WhoIs Search

23 October 2012

TCPA Case Appeal Against Debt Buyer Addresses Express Consent on Cell Numbers

23 October 2012

First Choice Assets Reduces Litigation Exposure with LiveVox's Centralized Call Recording

22 October 2012

Does Your Technology Pass Some Necessary Compliance Tests?

22 October 2012

FTC Offers $50,000 Reward for Robocall Solution

19 October 2012

Making Your One Shot Count in Calling a Debtor's Relatives/Friends

17 October 2012

Halloween Costumes and Text Messaging: Collections Strategies are Evolving

15 October 2012

Executive Change: Carmine Dorio Joins LiquidEdge Solutions as EVP

15 October 2012

Easy, Free Methods to Detect Potential Fraud

8 October 2012

Retail Customer Service Tips: A Primer for Debt Collection Agencies

3 October 2012

WEBINAR: Using Retail Customer Service Models to Improve Debt Collection Performance

3 October 2012

LiveVox and CallMiner to Host Webinar on Mitigating Compliance Risk with Speech Analytics and Centralized Call Recording

1 October 2012

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