Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Executive Change: ABC-Amega Appoints Director of Business Development
2 April 2014
Banks Band Together and Fire Back at Policy Makers. Can the ARM Industry Follow their Lead?
1 April 2014
Commercial Collection Agency RCI Asset Solutions Acquired by Tucker, Albin and Associates
31 March 2014
Integrity Solution Services Creates Alliance with Strategic Partners Network to Pursue Growth Objectives
31 March 2014
Debt Buyers Can Testify on Purchased Account Records: Appeals Court
31 March 2014
Service Provider Compliance Is Key - Are You Ready?
31 March 2014
Debt Collector Wins Appeal in Precedential Letter Language Case
27 March 2014
Multi-Stakeholder Panel Discusses Debt Collection Voicemail, Compliance Cost, and Dispute Handling
27 March 2014
Court Ruling Impact - Debt Collection Settlements Are Dead; Long Live Litigation
26 March 2014
You Can't Build Castles on Quicksand: The Data Behind the Story
26 March 2014
Account Control Technology Expands Services, Hires Michael Magarrell as VP of Strategic Accounts
26 March 2014
Executive Change: Raymond Conta Joins Debt Resolve's Board; Appointed SVP
26 March 2014
CFPB Turns Focus to Payday Loans with New Report, Cordray Speech
25 March 2014
ARM Professionals, Mark Your Calendars for May 20
25 March 2014
SKYLINK Receivables and Integrity First Telesolutions Announce Merger
25 March 2014
Debt Collection Complaints Decline in February as FDCPA Suits Rise
24 March 2014
ACA International Submits Additional Comments Regarding Its FCC Petition
24 March 2014
CFPB Issues Annual FDCPA Report to Congress with Focus on Complaints
21 March 2014
CFPB Speech to Chamber of Commerce Hints at Direction of Collection Rulemaking
20 March 2014
Utilizing Artificial Intelligence to Ensure Right Party Contact
20 March 2014
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