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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Collectors Often Win FDCPA Cases Without Going to Court

19 March 2014

Now is the Time to Bring Everyone to the Table

19 March 2014

Licensing Teleseminar: When and How to Go National

19 March 2014

Executive Change: CU Recovery Names New Business Development Representative

19 March 2014

Synergetic Communication completes Tech Lock Certification for PCI DSS

18 March 2014

Third Party Collections - You Can’t Build Castles on Quicksand

18 March 2014

Rozanne Andersen to Present at National Collections & Operational Risk Conference

18 March 2014

Appeals Decision Supports CFPB-FTC View on Out-of-Statute Debt Collection

17 March 2014

The High Cost of Regulatory Compliance

17 March 2014

ACA International’s Political Action Committee Hosts Fundraiser for GA Congressman

17 March 2014

Best Practices for Automated Collection Agent Scorecards

17 March 2014

FTC Gets Court to Shut Down Debt Collection Agency, Freeze Assets

14 March 2014

CFPB Calls For Greater Information Integrity in Debt Collection System

14 March 2014

Gov't Report Faults Oversight of ED Debt Collection Program

14 March 2014

Understanding Compliance Obligations of Calling Cell Phones in Legal Collections

13 March 2014

CLLA Announces Four New Benefit Programs for Members

13 March 2014

At a Glance: Responses to the CFPB Debt Collection Rulemaking Proposal

13 March 2014

UK's New Financial Regulator to Begin with Focus on Payday Loan Debt Collection

12 March 2014

ACA International Files Comments Supporting United Healthcare TCPA Petition

12 March 2014

ARM Vets Charity Turns 5, Shares Story of Sgt. Olivas

12 March 2014

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