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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Coface Collections North America Announces Corporate Rebrand to Altus

12 March 2014

FTC Becoming Increasingly Reliant on Phone App for Collection Complaints

11 March 2014

ARM Merger and Acquisition Activity Picking Up, Especially in Debt Buying

11 March 2014

CFPB to Mail Debt Collection Surveys to Consumers

10 March 2014

Joint CFPB-FTC Brief: Collecting on Time-Barred Debt Can Violate FDCPA

7 March 2014

When it Comes to Debt Collection, Don't Believe Everything You See on TV

7 March 2014

Student Loans: The Next Big Thing for the Collection Industry?

7 March 2014

Top 4 Compliance Areas Debt Collectors Must Master Before a CFPB Audit

6 March 2014

Is There an Appropriate Price Tag for New Collectors?

6 March 2014

FTC Letter Reveals Increased FDCPA and Debt Collection Enforcement

6 March 2014

State AG Sues Collection Agency for Failure to Remit Debt Payments

6 March 2014

Private vs. Federal Student Loans: Different Rules, Different Collection Strategies

6 March 2014

ConServe Announces "Matching Gift Program" for Charitable Efforts

6 March 2014

Array Services Group Philanthropy Continues in 2014

6 March 2014

Vital Solutions Successfully Completes 2013 SSAE 16 Examination

6 March 2014

The Growing Voice of the Customer: The CFPB Complaints Database

5 March 2014

Federal Judge Dismisses FDCPA Collection Letter Case with "Least Sophisticated Consumer" Discussion

5 March 2014

MyGovWatch.com Launches Revamped Vendor Center

5 March 2014

insideARM.com Launches Debt Collection Complaints Resources Section

4 March 2014

FTC Reports 200,000 Debt Collection Complaints in 2013; CFPB Says 22,000

4 March 2014

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