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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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ZestFinance Introduces Big Data Model for Collections Scoring

4 February 2014

Portfolio Recovery Associates Acquires UK IVA Platform

4 February 2014

Kaulkin Ginsberg Announces the Launch of a 2014 Webinar Series

4 February 2014

Post Office: Let Us Get Involved in Lending and Debt Collection

4 February 2014

Fourth Circuit Says FDCPA Allows Verbal Disputes in Letter Class Action

3 February 2014

Intrum Justitia Acquires Leading Czech Debt Buyer for $42 million

3 February 2014

Reg E Authorizations Got You Down? Authorization Requirements for TEL Entry Transactions/ACH

3 February 2014

Appeals Court Sides with Collectors in FDCPA Cases Challenging Letter Language

31 January 2014

The Evolution of Debt Collection Industry Conferences

30 January 2014

Executive Change: Scott Baker Joins JJL Process as Head of Operations

30 January 2014

Take insideARM's Annual Operations, Compliance and Technology Survey; Get $5

30 January 2014

insideARM.com Launches TCPA Resources Page for Debt Collection Industry

30 January 2014

British Telecom and TDX Group Extend Relationship Through 2018

29 January 2014

State of the Union Tackles Student Loan Debt, and Little Else in ARM

29 January 2014

Collection Industry Tries to Find Common Ground with Consumer Groups

28 January 2014

The One About the Australian Sex Tape, an Alleged Mobster, and Debt Collection

28 January 2014

FDCPA Lawsuits Filed Against Collectors Decline 10 Percent in 2013

27 January 2014

Executive Change: FAMS Announces Tim Farmer as Chief Financial Officer

27 January 2014

15 ARM Firms Among Top 50 Creditors Listed in Bankruptcy Filings

24 January 2014

insideARM Summit Keynote Draws Blueprint for Debt Collection CMS

23 January 2014

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