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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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insideARM Summit Kicks Off with Talk on Debt Collection Rulemaking

23 January 2014

Collection Agency, NFL Teams Among 12 Settling FTC International Safe Harbor Charges

23 January 2014

Resurgent Capital Services Implements CallMiner Speech Analytics to Maintain Compliance

23 January 2014

NGM Celebrates 10-Year Anniversary by Offering 10 Free Leads to New Clients in 2014

23 January 2014

California Collection Agency Spreads the Magic of Christmas

23 January 2014

ACA International Seeks Clarity on TCPA Issues in FCC Comments

22 January 2014

Utilizing Your Collection System to Support and Document your Compliance Strategy

22 January 2014

Manage Consumer Complaints with Persolve's President at 17th Annual DBA International Conference

22 January 2014

What is a Collection Complaint?

21 January 2014

Four New Year's Resolutions for ARM Agencies to Consider

21 January 2014

Northland Group Acquires Second Satellite Collection Center

21 January 2014

International Association of Commercial Collectors Elects 2014 Board of Directors

21 January 2014

ConServe Awarded Top Performer on Federal Treasury Contract

21 January 2014

Executive Change: Allied Global Expands its Global Sales Footprint

21 January 2014

Landmark FDCPA Victories Finally Limit "Least Sophisticated Consumer" Standard

16 January 2014

ACA, HFMA Release Final Best Practices for Medical Debt Collection

15 January 2014

How to Position your ARM business for Maximum Value, Regardless of When you Sell It

15 January 2014

Another Bank Official Pleads Guilty in Collection Agency Bribery Case

14 January 2014

United Recovery Systems Announces Acquisition of Financial Health Strategies

14 January 2014

Executive Change: Alan Todd Van Meter Named President of EOS CCA Healthcare Division

14 January 2014

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