Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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2 January 2014

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2 January 2014

New York Times Investigative Report Focuses on Student Loan Guaranty Agency

2 January 2014

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31 December 2013

Member of CBE Companies' Leadership Team Appointed to Influential DBA International Roles

30 December 2013

Executive Change: Pam Brown to Enhanced Recovery Company as VP of Business Development

30 December 2013

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20 December 2013

Fed Research Study Shows Negative Impact of Tighter State Debt Collection Laws

19 December 2013

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19 December 2013

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19 December 2013

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19 December 2013

Encore Capital Group Launches Global Corporate Social Responsibility Program

18 December 2013

Chase Sued (Again) for Robo-Signing in Debt Collection

18 December 2013

CFPB Sues Online Payday Lender and Debt Collection Agency

17 December 2013

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17 December 2013

Court Rules in Favor of Collection Agency's "Good Faith" in TCPA Case

16 December 2013

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16 December 2013

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16 December 2013

CFPB and FTC Team Up on Amicus Brief in FDCPA Case

13 December 2013

CFPB Turns Focus to Arbitration Agreements in Credit Contracts

12 December 2013