Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

Executive Change: Northland Group Welcomes Robert Schofield as EVP

14 January 2014

Executive Changes: ABC-Amega Announces Staff Promotions and Operations Leadership Changes

14 January 2014

CFPB Extends Deadline for Comments on its Debt Collection Rulemaking Proposal

14 January 2014

AIC Manila Celebrates One Year Anniversary

13 January 2014

New York Times Explores CFPB’s Next Moves, Including Debt Collection

13 January 2014

Delta Management Associates Donates more than $50,000 to Charity through 2013

13 January 2014

California Judge Pushes Forward Consolidated TCPA Action Against Debt Buyer

10 January 2014

State AG Sues Another Debt Buyer Over DDA Account Collection

9 January 2014

J&L Collection Services Announces New Office in California

8 January 2014

California Lawsuit over Chase's Debt Collection Practices is Still On

8 January 2014

Is it Time to Adjust Budgets and Forecasts?

7 January 2014

ConServe Supports Local Charities Over the Holiday Season

7 January 2014

insideARM.com Launches Debt Collector-Focused FDCPA Resources Page

6 January 2014

Mercantile Adjustment Bureau Acquires Collection Agency Creditors Financial Group

6 January 2014

Get Insight Into Hiring the Best Collector Talent (Before Your Competition Beats You to It)

6 January 2014

CFPB Debt Collection Questions Draw Thousand of Comments

6 January 2014

Appeals Court Rules Against ARM Firm in Collection Fee FDCPA Suit

3 January 2014

Columbia Ultimate 2013 Year in Review

3 January 2014

Executive Change: The CMI Group Hires Jim Lynch as Director of Collections

3 January 2014

UDAAP Crackdown Should Keep Collection Agencies Alert

3 January 2014