Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics
 [Image by creator ar130405 from AdobeStock]

New Credit Bureau Reporting Requirements for Debt Collection Agencies and Debt Buyers Become Effective This Week

13 June 2016

insideARM First Party Summit for Credit Grantors and Call Center Providers

8 June 2016

 [Image by creator James Steidl from AdobeStock]

Straetus Expands into the USA

8 June 2016

 [Image by creator James Steidl from AdobeStock]

FDCPA Case Law Review for May 2016

7 June 2016

DBA International Responds to “Last Week Tonight with John Oliver” Segment on the Debt Buying Industry

7 June 2016

Corrected Press Release: Empereon-Constar Partners With Hampton Pryor Group To Strengthen Regulatory Compliance Program

7 June 2016

 [Image by creator  from ]

HBO's John Oliver Skewers Debt Buying Industry

6 June 2016

China’s Non-Performing Loans Revisited

6 June 2016

Alorica to Acquire EGS to Provide Exponentially More Scalable Customer Experience Solutions on a Global Scale for the World's Leading Brands

2 June 2016

Empereon-Constar Partners With Hampton Pryor Group To Strengthen Regulatory Compliance Program

2 June 2016

Debt Collection Lawsuits Revisited: Seventh Circuit Rules Collectors Not Required To Go To Trial

1 June 2016

Executive Change: Former CFPB Acting Deputy Enforcement Director Joins JH Capital Group’s Newly Created Compliance Advisory Board

1 June 2016

Black keyboard with one large red key that says "Opinion" [Image by creator tashatuvango from AdobeStock]

Navient CEO Shares Rarely Heard Stories About Student Debt Payment

31 May 2016

Podcast: Do Consumers Need to Show "Concrete" Injury to Sue Debt Collectors?

26 May 2016

Eleventh Circuit Court of Appeals Determines that a “Debt Collector” filing a Bankruptcy Court Proof of Claim on a Time-Barred Account is an FDCPA Violation

25 May 2016

Maryland Debt Collection Litigation Bill Signed Into Law

24 May 2016

 [Image by creator aerogondo from adobestock]

Baltimore Jury Delivers $38 Million Verdict in Debt Collection Case

23 May 2016

 [Image by creator Andrey Burmakin from AdobeStock]

Another Extension for the CFPB Debt Collection Rulemaking Process

23 May 2016

Phillips & Cohen Associates International’s Expansion Continues

23 May 2016

Appeals Court Affirms that FDCPA Does Not Require Debt Collector Intent to Proceed to Trial When Filing Lawsuit

20 May 2016