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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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FTC Warns Industry to Have Robust Credit Reporting Policies and Procedures

19 May 2016
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Consent Order Compliance: Navigating The CFPB’s Unofficial “Rules” Governing Debt Collection

19 May 2016

Brock & Scott Collections Division Expands Operations and Presence into Michigan

18 May 2016
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In Sheriff et al. v. Gillie et al. Supreme Court Provides Insight as to Intent and Purpose of the FDCPA

17 May 2016

Senate Committee to hold Hearing to Examine Effects of 25-Year-Old TCPA on Modern Consumers and Businesses

13 May 2016

U.S. District Court in New York Grants Debt Collector Motion to Certify Important FDCPA Issue for Interlocutory Appeal

13 May 2016
Referee indicating timeout [Image by creator sixdays from AdobeStock]

Court Finds Settlement Offers on Time-barred Debts Without Disclosure of the Fact That the Debt is Time-Barred to be FDCPA Violation

12 May 2016
[Image by creator James Steidl from AdobeStock]

FDCPA Case Law Review for April 2016

11 May 2016

Encore Capital Group Announces First Quarter 2016 Financial Results

11 May 2016
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NACS Helps Children & Families

11 May 2016

PRA Group Reports Q12016 Results; Revenue, Income Fall Compared to Same Period in 2015

10 May 2016

Real Time Resolutions, Inc. Announces Acquisition of Assets of Account Outsourcing Group, LLC

10 May 2016

eSign Offers Real-Time Electronic Signatures, Complimentary Webinar Demonstrates How

9 May 2016

Another Court Finds a 1099(c) Disclosure May Be False, Deceptive or Misleading

6 May 2016

Performant Financial Corporation Announces Financial Results for First Quarter

5 May 2016
Photo of courthouse building with "judicial" written on it [Image by creator Natalia Bratslavsky from AdobeStock]

US District Court in Illinois Finds Disclosure of Potential Tax Consequences for Settling an Account is Misleading to Consumer

3 May 2016

New ProPublica Article Criticizes Debt Collection Litigation on Medical Accounts; Paints One Firm as Outlier

28 April 2016

Consumer Finance Reporters to the Debt Collection Industry: Give us Facts and Data

28 April 2016

White House, ED, and CFPB Announce Major Student Loan Initiative But Don't Address Post-Default Issues

28 April 2016
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Portfolio Recovery Associates to Pay $18 Million to Settle TCPA Class Action

27 April 2016

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