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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Collectors, the FTC Wants You to Know: Do Not Buy, Sell, or Collect on These Debts

21 March 2016

Bank of America Debt Securitization Case is Actually Round Two

18 March 2016

Bank of America Hit With Class Action Over Debt Collection Litigation on Securitized Accounts

17 March 2016

CFPB Announces Proposed Order to Shut Down Student Debt Relief Scam

16 March 2016

NYDFS and CFPB Sample Request for Substantiation Letters are Awfully Complex

15 March 2016

Dept. of Justice Issues Resources Related to Local Fines and Fees; Debt Collectors Should Review

15 March 2016

Canadian Creditors Dropping the Ball Where Ontario Residents Represented by Debt Settlement Firms

15 March 2016

FCC Releases Proposed Rules for Government Debt Collection Calls

14 March 2016

Active Consumer Engagement Webinar March 16

14 March 2016

Major Credit Bureaus Issue Furnisher Data Reporting Process Changes

11 March 2016

Update: The Road Back to the IRS Private Debt Collection Program

10 March 2016

11th Cir. Upholds Dismissal of FDCPA, FCCPA Complaint for Failure to State Claims

10 March 2016

Compliance Professionals Forum Announces New Editorial Review Board Lineup for 2016

9 March 2016
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Delta Management Celebrates its 30th Anniversary

9 March 2016

CFPB Winter 2016 Supervisory Highlights Identifies a "Beneficial" Practice

9 March 2016

Consumer Relations Consortium Supports Consumer Protection Week

7 March 2016

Arizona Fed. Court Holds No FDCPA Violation for Collecting on Ex-Spouse’s Discharged Debt

7 March 2016

insideARM FDCPA Caselaw Roundup Through February 29, 2016

4 March 2016

CFPB Consumer Response Clarifies Definition of Duplicate Complaint, and Other Updates

3 March 2016

Debt Collection Complaints to FTC Flooded by PrivacyStar Mobile App

2 March 2016

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