Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Collectors, the FTC Wants You to Know: Do Not Buy, Sell, or Collect on These Debts
21 March 2016
Bank of America Debt Securitization Case is Actually Round Two
18 March 2016
Bank of America Hit With Class Action Over Debt Collection Litigation on Securitized Accounts
17 March 2016
CFPB Announces Proposed Order to Shut Down Student Debt Relief Scam
16 March 2016
NYDFS and CFPB Sample Request for Substantiation Letters are Awfully Complex
15 March 2016
Dept. of Justice Issues Resources Related to Local Fines and Fees; Debt Collectors Should Review
15 March 2016
Canadian Creditors Dropping the Ball Where Ontario Residents Represented by Debt Settlement Firms
15 March 2016
FCC Releases Proposed Rules for Government Debt Collection Calls
14 March 2016
Active Consumer Engagement Webinar March 16
14 March 2016
Major Credit Bureaus Issue Furnisher Data Reporting Process Changes
11 March 2016
Update: The Road Back to the IRS Private Debt Collection Program
10 March 2016
11th Cir. Upholds Dismissal of FDCPA, FCCPA Complaint for Failure to State Claims
10 March 2016
Compliance Professionals Forum Announces New Editorial Review Board Lineup for 2016
9 March 2016
Delta Management Celebrates its 30th Anniversary
9 March 2016
CFPB Winter 2016 Supervisory Highlights Identifies a "Beneficial" Practice
9 March 2016
Consumer Relations Consortium Supports Consumer Protection Week
7 March 2016
Arizona Fed. Court Holds No FDCPA Violation for Collecting on Ex-Spouse’s Discharged Debt
7 March 2016
insideARM FDCPA Caselaw Roundup Through February 29, 2016
4 March 2016
CFPB Consumer Response Clarifies Definition of Duplicate Complaint, and Other Updates
3 March 2016
Debt Collection Complaints to FTC Flooded by PrivacyStar Mobile App
2 March 2016