Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
New Accounts Receivable Management Provider Combines a History of Strong Revenue Performance with a Meticulous Focus on Compliance and Consumer Relationships
6 April 2016
Convenience Fees: Potential for Mischief?
4 April 2016
NBC Debt Collection Article Includes Some Context, But Could Be Better
1 April 2016
Consumer Advocates File Suit Against Dept. of ED for "Secret" Policies
31 March 2016
Headline The ARM Industry Should Like to See: “Closing Time for a Fake Debt Collector”
31 March 2016
COHEAO: Private Collection Agencies Provide A Critical Service In Maintaining A Strong Federal Student Loan Program
31 March 2016
Latest CFPB Complaint Report is Routine, But Provides a Nugget or Two
30 March 2016
SCOTUS Challenges Plaintiff Argument on Use of AG Letterhead in FDCPA Case
30 March 2016
Approach with Caution: The Intersection of HR and Compliance
29 March 2016
More Sessions Confirmed for Larger Market Participant Summit April 21-22
29 March 2016
Second Circuit Court of Appeals Rules Collection Letter Showing a “Static” Current Balance is Misleading
28 March 2016
Travelers Insurance Is Still a Viable E&O Option for Collectors
28 March 2016
Remembering Marvin Kaulkin
24 March 2016
F.H. Cann Among Donors Helping Navy Vet Overcome Homelessness
24 March 2016
FTC's Brill to Step Down
23 March 2016
FCC Commissioners Testimony Reveals Fractured and Partisan Process
23 March 2016
CFPB Report Highlights High Rate of Collection Complaints from Servicemembers
23 March 2016
Get Sued If You Do . . . Get Sued If You Don't: The Debt Collector's Conundrum
22 March 2016
Debt Collection Industry Pioneer and insideARM Founder Marvin Kaulkin Dies At 84
22 March 2016
New FSA Student Loan Default Report Raises Many Questions
21 March 2016