Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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New Academic Paper Urges CFPB to Carefully Consider Impact of Potential New Debt Collection Regulations

30 September 2015

Three Take Aways From the Dallas Debt Collection Dialogue

30 September 2015

DBA International Commends George Mason University for Report on the Law and Economics of Consumer Debt Collection and its Regulation

30 September 2015

Winners Announced in insideARM Best Places to Work in Collections for 2015

29 September 2015

CBE's Mike Frost to Serve on FTC Panel

28 September 2015

Encore Capital Group Acquires Controlling Stake in Baycorp

28 September 2015

United Debt Holding Selected to Receive 2015 Best of Business Award in Castle Rock, CO

28 September 2015

Suze Orman on Today Advises Against Income-Based Student Loan Repayment Plans

25 September 2015

CFPB to Hold Field Hearing on Arbitration; Announcement Expected

25 September 2015

Three Ways Data Offers Businesses the Ultimate Insurance Policy

25 September 2015

Five-Time Donors Eastern Revenue and American Profit Recovery Make it Six for Veterans

25 September 2015

What's Keeping Compliance Professionals Awake? UDAAP, Entrenched Behaviors

24 September 2015

The CMI Group Celebrates 30th Anniversary

24 September 2015

Certain Debt Repair Companies Use and Abuse Debt Validation, Collectors Charge

23 September 2015

No is the New Yes – The Criminal Background Check Predicament

23 September 2015

Stellar Recovery, Inc. Selected as One of Jacksonville Business Journal’s 2015 BizTech Award Honorees.

22 September 2015

Major Changes in ARM

18 September 2015

Technology Helps Mitigate Dialing Risks in Wake of TCPA Consent Order

18 September 2015

GAO Report Finds IRS Management of Collection Process Still Not Living Up to Expectations

17 September 2015

OIG Report on CFPB Consumer Response Highlights Deficiencies, But Exposes Irony

16 September 2015