Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

CFPB and FTC Settle Debt Collection Charges with Mortgage Servicer for $63 million

22 April 2015

IC System is Helping to Nurture Nature on Earth Day

22 April 2015

RMS-Recovery Management Services, Inc. Completes SSAE 16 Type II (SOC 1), PCI DSS, and NIST Engagement

22 April 2015

National Human Resource Association Names Conserve's George Huyler 2015 HR Exec of the Year

22 April 2015

Executive Changes: EOS Adds Tremendous Talent to North American Sales Team

21 April 2015

TransUnion Partners with Global Debt Registry to Offer Registry Services for Debt Buyers and Financial Institutions

20 April 2015

ARM-U Reconfigured as Free Online Collection Compliance and Operations Event

20 April 2015

State Legislature Committee to Consider Strict Debt Buyer Bill After Industry Input

17 April 2015

Executive Change: Melissa Hobbs Joins SKYLINK Group of Companies as SVP

17 April 2015

New Proprietary Service is Now Available Exclusively for ARM Executives

16 April 2015

DBA International Offers Webinar on Understanding the New Risks in the Bankruptcy Claim Process

16 April 2015

Judge Sides with Government in Student Loan Debt Collection Contract Dispute Ruling

15 April 2015

FTC's Settlement with Two Debt Portfolio Brokers a Continuation of a Trend in ARM Industry

14 April 2015

Credit Consulting Service Awarded "Large Business of the Year"

14 April 2015

FTC and State AG Team Up on Fake Debt Collection Agency in Illinois

13 April 2015

Executive Changes: KM² Solutions Leadership Transitions Yield to a Promising Future

10 April 2015

Account Control Technology Foundation Releases "Beware the Debt Monster" Video forNational Financial Literacy Month

10 April 2015

Stoneleigh Recovery Associates Becomes Certified Third Party Collection Agency

9 April 2015

What Are Collection Agencies Doing About Due Diligence?

9 April 2015

8 Ways To Get Market Share Without Spending a Fortune

8 April 2015