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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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ACA International Releases Industry Advancement Program Judicial Advocacy Report

8 April 2015

ARM Firms Gear Up For Oral Arguments in Student Loan Debt Collection Contract Dispute

7 April 2015

When Considering Medical Debt Collection Rules, CFPB Looks at Consumer Impact

7 April 2015

Deceased Account Collections - A Closer Look at an Often Overlooked Revenue Source

7 April 2015

Volume of Debt Collection Complaints Holding Steady Early in 2015, But Data Does Show Changes

6 April 2015

TekCollect Builds on Success of First Shelter Drive, Makes Additional Donation to Open Shelter of Columbus

6 April 2015

Collection Industry Gets Some Positive Attention in Media this Week

3 April 2015

Executive Change: ACSI Announces the Appointment of New Chief Operating Officer

3 April 2015

ARM Firms Should Assess Multidistrict Litigation for Simultaneous FDCPA and TCPA Cases

2 April 2015

IACC Survey Reveals What it Takes to Succeed in Commercial Collections

2 April 2015

Annual Report on FDCPA Enforcement and Administration Released by CFPB

1 April 2015

Enterprise Recovery Systems Donates to the 4th Annual Financial Literacy Bowl

1 April 2015

CFPB Announces Enforcement Action Against Bad Check Debt Collection Agency

31 March 2015

Consumer Group Pushes for Canadian Debt Collection Law Reform

31 March 2015

Democrat and Chronicle Recognizes ConServe as #1 Among Rochester's Top Workplaces

31 March 2015

Circuit Court Upholds Bona Fide Error Defense for ARM Firm in FDCPA Case

30 March 2015

M&A Activity in ARM is High, Pricing Very Important Right Now

30 March 2015

CBE Companies’ Tom Penaluna Recognized for Community Leadership

27 March 2015

Greetings from the Self-Proclaimed “Dullest Person in the ARM Industry”

27 March 2015

Obama, Republicans, in Legislative Tug-of-War Over Over CFPB Reform

27 March 2015

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