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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Judge Rules that Government Debt is Covered by FDCPA, Forcing Collection Agency to Defend

18 December 2014

Complaints About Medical Debt Collection On the Rise

17 December 2014

Winners and Rankings Announced in 2014 Best Places to Work in Collections

17 December 2014

Executive Change: ABC-Amega Hires Paul Parisse as VP of Global Operations

17 December 2014

HS Financial Group Becomes DBA International Certified Debt Buyer/Third Party Collection Agency

17 December 2014

Foti Out? Zortman In? What's Up With Voicemail Messaging?

16 December 2014

Anonymous Good Samaritan Registers ARMing Heroes for AmazonSmile Program

16 December 2014

Outbound Collection Communications: Meeting FDCPA, CFPB and TCPA Requirements

16 December 2014

CFPB Addresses Medical Debt Collection, Mandates Tighter Policing of Credit Report Furnishers

11 December 2014

New York Debt Regulations Create Chaos

10 December 2014

Florida AG Warns Against Debt Collection Scams

9 December 2014

Executive Change: Melinda Siler Returns to Universal Fidelity Executive Team

9 December 2014

CBE Gives Back to the Community

9 December 2014

Developments in 1099-C Case Against BofA Should be Closely Watched by ARM Firms

8 December 2014

New Year's Resolutions for Your Marketing

8 December 2014

DBA International Recommendations Incorporated in New York's Final Debt Collection Rules

4 December 2014

Canadian Collection Agency for Sale - Owner Retiring After 25 Years in the Business

4 December 2014

Phillips & Cohen Associates UK Awarded Government Standard

4 December 2014

Buffalo Collection Agency Owner Elected Commercial Collection Industry Strategic Alliance Committee Chair

3 December 2014

UK ARM Firm Lowell Group Achieves Award for 'Exceptional' Customer Service

3 December 2014

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