Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Two Leaders in Russian Debt Collection Market Combining to Create Massive ARM Firm

3 December 2014

New York Adopts New Statewide Regulations on Debt Collection

3 December 2014

insideARM Makes Significant Commitments to Compliance Education

2 December 2014

Account Control Technology Achieves No. 1 Performance Ranking on Student Loan Collection Contract

2 December 2014

FDCPA Ruling in Potential Class Action Takes a Step Back on Voicemails

1 December 2014

CFPB Holding Field Hearing Next Week on Medical Debt Collection

1 December 2014

Free Webinar Looks at Best Practices in Internal Audits

1 December 2014

FDCPA Suits Increase in October, But Yearly Trend Holds: FDCPA Down, TCPA Up

26 November 2014

Two Veterans Within Student Loan Collections Industry Join Forces to Start New Company

26 November 2014

CFPB Reports Reveal Details About Debt Collection Regulation

25 November 2014

Account Control Technology Donates $32,014 to Susan G. Komen and the Fight to End Breast Cancer

24 November 2014

ACA and DBA Issue Support for Federal Action Against Rogue Collectors

21 November 2014

Collection Agency Founder Arrested by Feds and Charged in $5 million Fraud Case

20 November 2014

CFPB Takes Actions Against Car Dealer Over Debt Collection and Credit Reporting

20 November 2014

Executive Change: David A. Prado, Esq. Appointed General Counsel at Hollis Cobb

19 November 2014

Fallout Growing from FDCPA Decision on Proof of Claim on Time-Barred Debt

18 November 2014

German Collection Agency GFKL Acquires Deutsche Multiauskunftei GmbH

18 November 2014

Executive Change: Delta Outsource Group Appoints New Director of Client Experience

18 November 2014

Executive Changes: ConServe Announces Managerial Promotions & Assignments

18 November 2014

How Effective is Your Compliance Program?

18 November 2014