Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Judge Dismisses Third Party Disclosure FDCPA Case and Opines on Nature of the Law

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POLL: How Safe is the Student Loan Collection Sector?

17 November 2014

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U.S. Gov't to Test In-House Student Loan Debt Collections, Cutting Out Private ARM Firms

14 November 2014

American Bar Association Condemns Debt Collector/DA Relationships and Letter Practices

12 November 2014

How to Avoid FDCPA Claims of Overshadowing

11 November 2014

PRA Group Reports Big Q3 with Aktiv Kapital Integration

11 November 2014

FTC and State AG Launch Joint Fraud Action on Collection Agency

10 November 2014

Executive Change: Recovery Managements Services Welcomes Dan Exline as Chief Operating Officer

10 November 2014

Executive Change: Wendy Kukla Named Director of Training & Quality Assurance at Hollis Cobb

10 November 2014

Allied Global Completes Move to New, Expanded Philippines Location

7 November 2014

Performant Financial Reports Q3 Earnings Dinged by Student Loan Collection Unit

7 November 2014

Encore Capital Group Says Diversification Drove Record Third Quarter Results

7 November 2014

State AG Sues Process Server Over 'Sewer Service' in Debt Collection Lawsuits

7 November 2014

Gauging the Impact of the Election on the Debt Industry

6 November 2014

CFPB Issues Consumer Advisory for Seniors Dealing with Debt Collectors

6 November 2014

Receivables Management Specialist GFKL Founds GFKL Service Center GmbH

4 November 2014

NCO Group Parent Closes on Sale of U.S. Third-Party Collection Unit

4 November 2014

POLL: Have You Ever Been Baited Into a Violation?

4 November 2014