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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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When Bad Information Happens to Good Collection Agencies

25 June 2014

FTC Announces $4 million Action Against Debt Collector Over Convenience Fees

25 June 2014

Automated Collection Services Named to the Tennessean Top Workplace List for 2014

25 June 2014

ConServe Announced New Office in New York, Job Expansion Coming Soon

25 June 2014

State May Have to Defend its Debt Collection Practices After Settlement

24 June 2014

Executive Changes: Account Control Technology Expands with Executive Account Managers

24 June 2014

Former CFPB Employee: Debt Buyers in the Bureau's Crosshairs

24 June 2014

State Supreme Court Decision Defines Forwarders as Collection Agencies

23 June 2014

How Safe is Your Email from Spam Filters? 3 Ways to Find Out

23 June 2014

Upcoming Webinar Focuses on Conversations Between Creditors and Collectors

23 June 2014

Big Wall Street Investors Looking at Student Loan Collectors: Report

20 June 2014

Creditors and Collectors Should be Talking Now, Before the CFPB Starts to Dictate the Conversation

20 June 2014

Executive Changes: Centurion IV Names New CEO and Director of Client Services

20 June 2014

Dials, Contacts, and the Difference: Collection Calls to Consumers

20 June 2014

FDCPA Case Ruling on Convenience Fees Having Impact on Collectors

19 June 2014

The Truth About Collection Agencies and the Economy

18 June 2014

Capio Partners Announces New Advisory Board Member

17 June 2014

Oversight of Third Parties: Outsourced Activities, Retained Responsibility

17 June 2014

Debt Collection Scammers Using State AG's Name in Emails

16 June 2014

Executive Change: Cathy Marcellino to SKO Brenner American as Sales VP

16 June 2014

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