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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Company Garden Promotes Wellness at Array Services Group

16 June 2014

Judge Rules Against Collection Law Firm in FDCPA Voicemail Case

13 June 2014

LocateSmarter Announces Management Team

13 June 2014

ACA’s North Carolina Unit Advises Members to Stop Collecting Convenience Fees

13 June 2014

New York Assembly Passes Package of Debt Collection Bills

12 June 2014

Recent Jobs News Confusing as Strategic Planning Season Approaches

12 June 2014

Did Debt Buyers Fall Victim to One Corrupt Bank Official? Or Is it More?

11 June 2014

ACA International Responds to Criticism of IRS Contracting with Private Debt Collectors

11 June 2014

CFPB Director Presents Semi-Annual Report to Senate Committee

11 June 2014

All Collection Firms Need to Participate in the Best Places to Work Program

11 June 2014

What are the Universal Value Drivers when it Comes Time to Sell a Business?

10 June 2014

Selfless Military Vet Turns Down ARM Charity Grant to Help Another

10 June 2014

Commercial Collection Agencies of America Debuts

10 June 2014

Executive Changes: Financial Debt Recovery Names New VP of Development and New General Counsel

10 June 2014

Drafting the Perfect Marketing Email

9 June 2014

Licensing Changes in Two States to Impact ARM Companies

6 June 2014

An Open Letter to ED's Arne Duncan: Fix Your Debt Collection Bid Process

6 June 2014

CFPB Civil Investigative Demands Scorch Debt Collection Industry

5 June 2014

ACA Submits Amicus Brief in Debt Collector’s Statute of Limitations Case

5 June 2014

JCC Participates in Annual ACA Collector Challenge

5 June 2014

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