Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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FTC Gets Another Ruling Against Payday Lender in Debt Collection/Lending Case

4 June 2014

Doing Something Practical to Beat Compliance Challenges

4 June 2014

Executive Change: Account Control Technology Welcomes Kim Massey as VP of Business Development

4 June 2014

New Xtend Healthcare Service Center Pushes Company’s Hendersonville Employees over 600

4 June 2014

Executive Change: Doug Hendrickson to Enterprise Recovery Systems as Director

3 June 2014

Bill Bartmann Wants Nonprofits to Compete with Debt Collectors

3 June 2014

LiveVox Presents Part II of "A Fireside Chat" With CFPB Examination Consultant, Joe Adams

3 June 2014

Healthcare Receivables Experts Examine the Healthcare Marketplace

3 June 2014

FTC's Recent Enforcement Action Sets New Debt Collection Standards

2 June 2014

Developing Trends in ARM Will Influence Mergers and Acquisition Activity in the Second Half of 2014

2 June 2014

Executive Change: SquareTwo Financial Names Julie Fellows Chief Compliance Officer

2 June 2014

FTC in $5.5 million Debt Collection Settlement with Auto Lender/ARM Firm

30 May 2014

FDCPA Lawsuits on Track for Third Straight Year of Declines

29 May 2014

Account Control Technology Donates $5,000 to Project Graduation - San Angelo

29 May 2014

ACA International Education Foundation's Collectors Challenge Month a Success

29 May 2014

Collectors are Watching the CFPB on Time-Barred Debt

29 May 2014

WebRecon Partners with Ontario Systems, Offering Litigious Consumer Scrubs to Customers

28 May 2014

Why the CFPB's Position on Time-Barred Debt is Bad for Consumers

27 May 2014

Technology Perspective: Understanding Debt Collection Laws in Your Home State

27 May 2014

CBE Companies Announces Formation of LocateSmarter

27 May 2014