BPO News RSS Feed

Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Today, BPO typically refers to the outsourcing of “back office” functions such as software or systems coding, billing, payment processing, debt collection, customer relationship management, technical support, and even accounting or finance functions.

See all Topics

Filter by Location

Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Mariana Islands Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas United States Virgin Islands Utah Vermont Virginia Washington Washington D.C. West Virginia Wisconsin Wyoming

Use Analytics in Your Call Center to be Best of Breed: Aberdeen

21 December 2007

New NCO Group Should Expand in BPO Market: Analyst

21 December 2007

BPO and ARM Provider Technosoft Opens New Office in India

11 December 2007

Lenders Extend TeleTech?s Filing Deadline

6 December 2007

Indian BPOs Cashing in on Subprime Meltdown Through Collections

4 December 2007

Global Outsourcing Still Growing

29 November 2007

Contact Center Monitoring Firms Join Forces

28 November 2007

Taking Your Call Center to the Next Level

26 November 2007

Equity Stake Could Convince Agents to Stick Around

20 November 2007

New On-Demand Dialer System Designed to Replace Hardware Needs

19 November 2007

U.S. Consumers, Canadian Dollar Hurt NCO's Third Quarter

15 November 2007

Genpact Reports Strong Quarter on Client Growth

13 November 2007

TeleTech Reports on Q3, Holds Full Results Pending Review

9 November 2007

Teleperformance Reports Surge in Revenue on Acquisitions

8 November 2007

Is There Anybody Out There?

7 November 2007

APAC Revenues Improve but Profits Remain Elusive

7 November 2007

Telemarketing Not Popular with Scam Artists: FTC

1 November 2007

StarTek?s Income Falls as Turnaround Continues

1 November 2007

Transcom Reports Strong Quarter, Eyes North America and Collections

25 October 2007

FTC Vows to Keep Numbers on Do-Not-Call List

25 October 2007

About

News RSS Feed



Copyright Auriemma Roundtables, Inc. All rights reserved.