Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Today, BPO typically refers to the outsourcing of “back office” functions such as software or systems coding, billing, payment processing, debt collection, customer relationship management, technical support, and even accounting or finance functions.
Filter by Location
Collection Agency Announces Expansion Plans
12 September 2006
Cisco Eyes Call Center Prize
12 September 2006
Call Center Giant Preparing for Bird Flu and Beyond
12 September 2006
U.S. Call Centers Can Learn from Offshore Operations
12 September 2006
StarTek, Inc. Reports a 17% Increase in Revenue As Two More New Call Centers Go Live
12 September 2006
NCO Group Announces Lower Second Quarter Results
12 September 2006
TeleTech Reports Second Quarter 2006 Financial Results
12 September 2006
D&B Announces Second Quarter 2006 Results, Raises EPS Guidance, Announces New Share Repurchase Program
12 September 2006
Genpact to Acquire MoneyLine Lending Services
12 September 2006
Acxiom Announces First-Quarter Results
12 September 2006
First Advantage Corporation to Present at Canaccord Adams 26th Annual Summer Seminar
12 September 2006
Acxiom Teams with SAP
12 September 2006
TeleTech Signs BPO Agreement With Leading U.S. Healthcare Provider
12 September 2006
Fair Isaac Announces Third Quarter Fiscal 2006 Results
12 September 2006
TeleTech Expands Into Guadalajara, Mexico
12 September 2006
RE PIC Solutions Conducts Collections HealthCheck for Middle East Company
12 September 2006
NCO Group Announces Agreement to be Acquired by CEO and Equity Group for $1.26 billion
12 September 2006
Leading Puerto Rican Collection Agencies Merge
12 September 2006
TeleTech Signs Agreement With Advanced Digital Communications Provider
12 September 2006
Collection Call Center Joins Wells Fargo Auto Finance, Looks to Expand
12 September 2006