Collection Laws and Regulations News RSS Feed

Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Utilizing Your Collection System to Support and Document your Compliance Strategy

22 January 2014

ACA International Seeks Clarity on TCPA Issues in FCC Comments

22 January 2014

Manage Consumer Complaints with Persolve's President at 17th Annual DBA International Conference

22 January 2014

What is a Collection Complaint?

21 January 2014

Four New Year's Resolutions for ARM Agencies to Consider

21 January 2014

LiveVox CMO to Address Regulatory Developments at DBA 2014

21 January 2014

Sallie Mae Braces for $70 Million Hit from CFPB, Federal Regulators

21 January 2014

IRS Will Enforce Proposed Medical Debt Collection Regulations

17 January 2014

TeleCheck and Collection Agency Settle FCRA Charges for $3.5 million

17 January 2014

Landmark FDCPA Victories Finally Limit "Least Sophisticated Consumer" Standard

16 January 2014

ACA, HFMA Release Final Best Practices for Medical Debt Collection

15 January 2014

Federal Court Rejects Challenge to CFPB's Constitutionality

15 January 2014

Another Bank Official Pleads Guilty in Collection Agency Bribery Case

14 January 2014

CFPB Extends Deadline for Comments on its Debt Collection Rulemaking Proposal

14 January 2014

New Technology and Compliance Solutions for Debt Collection Robo-Calls

14 January 2014

New York Times Explores CFPB’s Next Moves, Including Debt Collection

13 January 2014

California Judge Pushes Forward Consolidated TCPA Action Against Debt Buyer

10 January 2014

State AG Sues Another Debt Buyer Over DDA Account Collection

9 January 2014

ACA Submits Amicus Brief to U.S. Supreme Court In Case Challenging Plaintiff’s Standing to Sue When No Actual Damages Are Suffered

8 January 2014

California Lawsuit over Chase's Debt Collection Practices is Still On

8 January 2014

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