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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Former CFPB Senior Advisor: Debt Collection Industry Must Press CFPB to Put Complaint Data in Context

27 April 2016
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CFPB Announces Consent Orders Against Law Firm and Debt Buyer

26 April 2016

Alpha Recovery Corp Opens Second Office, in Tempe

25 April 2016

LiveVox Discusses the Future of Consumer Contact Technology at iA’s 2016 Large Market Participant Summit

22 April 2016

CFPB Targets ARM Industry -- Which Practices Should Your Company Avoid?

22 April 2016

The Intelitech Group Announces Launch of StackUp, a Competitive, Reward-Based Collector Training Game for Collection Agencies

21 April 2016
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AmazonSmile Helps Decorated Military Vets Overcome Financial Struggles

21 April 2016

Appellate Courts Hold Typical Collection Letters Violate FDCPA

21 April 2016

Frost-Arnett Growth Prompts Expansion, Headquarter Relocation to New Facility

19 April 2016

Summary Judgment Granted Against Dallas Debt Collector for Bad Behavior

15 April 2016

Value Recovery Group Announces Acquisition of Regional Adjustment Bureau, Inc. (RAB)

15 April 2016

TCPA Class Action Case Dismissed – Thanks to Omnibus Budget Reconciliation Act of 2016

12 April 2016

Colorado FDCPA Preparing for Sunset Review

12 April 2016

Big Data: A Crucial Investment for the Collections Industry (sponsored)

11 April 2016
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How the "Three Lines of Defense" Philosophy Can Help Your Agency Through an Audit

8 April 2016
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Compliance Professionals Forum Heads to Pennsylvania to Host Compliance Meeting

7 April 2016

Jay Rickman Jr., the President/CEO at AMCOL Systems in Columbia, S.C., Passed Away on April 5 at age 55

7 April 2016

ED Announces Ambitious Plan to Create Loan and Debt Management Software

7 April 2016
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Witnesses Tell Senate Banking Committee That CFPB Has Hurt Consumers

6 April 2016

Strategic Acquisition of Altus to Drive Significant Future Growth

6 April 2016

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